To initiate a return please use the return label sent with your package then proceed to shipping the product back to us. Returned items must be unworn, unwashed, free of any stains or body odor and must have all ESV Fashion tags attached. All jewelry and accessories are non-returnable. Please proceed to see our non- returnable items list.
Our return policy last 30 days from the date you receive your package. If 30 days have gone by since your purchase, unfortunately we can not offer you a return, refund or credit.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with hang tag and free of all stains or any body odor.
- All jewelry and accessories for health and hygiene reasons.
-Lingerie for health and hygiene reasons.
Acceptable returned items:
-Clothing with the exception of lingerie.
To complete your return, we require a receipt or proof of purchase we recommend that you apply your order number with your returned item.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days depending on your bank.
Late or missing refunds:
If you haven’t received a refund yet, first check with your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Sales@esvfashion.com.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Sales@esvfashion.com and send your item to: ESV Fashion, PO Box 2768, 2768, McDonough GA 30253, United States if your carrier does not accept PO Box please use 100 Postmaster Dr. McDonough, GA 30253 under Suite or Appt insert #2768.
International Shipping: We do not cover international return label fees. The customer is fully responsible for the return fee. We only cover return fee for USA orders and regular priced items.
To return your product, you should mail your product to: ESV Fashion, PO Box 2768 McDonough GA 30253, United States if your carrier does not accept PO Box please use 100 Postmaster Dr. McDonough, GA 30253 under Suite or Appt insert #2768.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Thank you! we appreciate your business.